Shipping Policy

At Silkviora™, we want every order experience to feel simple, clear, and reliable.
This Shipping Policy explains how we prepare, dispatch, and deliver your automotive accessories from our store to your doorstep.

Our Shipping Approach

Silkviora™ focuses on creating thoughtfully designed car accessories for modern drivers and everyday journeys.

To provide customers with accessible products and efficient delivery, orders may be fulfilled through trusted logistics partners and global distribution networks.

This fulfillment method allows us to:

• Provide carefully selected automotive accessories

• Maintain competitive pricing for our customers

• Deliver products through reliable shipping channels

We appreciate your understanding that international fulfillment requires time and careful handling.

1. Order Processing & Shipping Fee

Every order is prepared with attention before leaving our facility.

Processing Time:
Please allow 2–4 business days for order verification, preparation, and packaging.

During busy periods such as holidays or promotional events, processing may require up to 5 business days.

Shipping Fee:
A flat shipping fee of $5.99 applies to all orders.

2. Estimated Delivery Time

Delivery schedules may vary depending on destination, carrier availability, and local processing conditions.

Please note that delivery estimates are approximate and do not represent guaranteed arrival dates.

3. Tracking Your Order

After your order has been shipped, you will receive a confirmation email containing your tracking details.

Please keep in mind:

• Tracking information may require 1–3 business days to become active

• Initial tracking updates may be delayed while your package moves through carrier systems

• Your order remains in transit even if updates appear temporarily unavailable

4. Customs, Duties & International Charges

International shipments may be subject to customs procedures depending on the destination country.

Customers are responsible for any:

• Import duties

• Customs charges

• Local taxes or fees required by their country

Silkviora™ is not responsible for delays caused by customs inspections or local clearance procedures.

5. Address Changes & Order Cancellations

We begin preparing orders shortly after purchase to ensure efficient handling.

If you need to update your shipping information or request a cancellation, please contact us at:

service@silkviora.com

Please send your request within 12 hours of placing your order.

Once an order has entered the fulfillment process, changes or cancellations may no longer be available.

6. Damaged, Missing, or Lost Packages

We care about your shopping experience and will work with you to resolve delivery issues.

Damaged Items:
If your package arrives damaged, please contact us within 72 hours and include photos of the item and packaging. Our team will review the situation and provide assistance.

Lost Packages:
If the carrier confirms that your shipment has been lost during transit, we will help arrange an appropriate solution.

Contact Information

Silkviora™
Guangzhou Rong'an Cultural Communication Co., Ltd.
Email: service@silkviora.com

Thank you for choosing Silkviora™.
We appreciate your patience and support as we bring thoughtfully designed automotive accessories to your everyday journeys.