Contact Us

Contact Us

OFFICIAL BUSINESS INFORMATION

Shenzhen Nama Young Technology Co., Ltd.

Silkviora™ is owned and operated by Shenzhen Nama Young Technology Co., Ltd. Our company is responsible for the operation of the Silkviora™ online store and its customer service activities.

Company Name

Shenzhen Nama Young Technology Co., Ltd.

Business Address

7B32S, Building 213, Tairan Technology Park, No. 113 Tairan 4th Road, Tian'an Community, Shatou Street, Futian District, Shenzhen, China

Customer Support Email service@silkviora.com
Customer Service Phone +86 17671188221
Company Owner

Yue Hongjuan

Customer Service Hours

24/7 — 24 Hours a Day, 7 Days a Week

WE'RE HERE TO HELP

Let's Stay Connected

Have a question about your Silkviora™ order, need help choosing a compatible electronic accessory, or want assistance with a product you have already purchased?

Our customer support team is here to help you find the information you need. From product inquiries to order updates and after-sales assistance, we welcome your questions and look forward to hearing from you.

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Call Us

Speak with our customer support team about product information, orders, and general service inquiries.

+86 17671188221
✉

Email Support

Send us your questions or order-related requests. Our team will review your message and assist you with the next steps.

service@silkviora.com
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Business Address

Shenzhen Nama Young Technology Co., Ltd.

7B32S, Building 213, Tairan Technology Park, No. 113 Tairan 4th Road, Tian'an Community, Shatou Street, Futian District, Shenzhen, China

Customer Support Hours

We understand that questions can come up at any point during your shopping experience. Our customer service team is available throughout the week to assist with inquiries about Silkviora™ products, orders, and after-sales support.

24/7 Customer Service

24 Hours a Day, 7 Days a Week

Response times may vary depending on inquiry volume and the nature of your request.

How Can We Assist You?

To help us understand your request and provide relevant assistance, please include any useful details when contacting our team.

✓ Product specifications and compatibility questions
✓ Order status and shipping information
✓ Product setup and everyday usage inquiries
✓ Return, refund, and after-sales assistance

Already placed an order? Please include your order number and the email address used at checkout so we can locate your purchase and assist you more efficiently.

For product-related issues, including damaged or incorrect items, you may also include a brief description and relevant photos when appropriate.